faq

How can I install multiple chats on the same CF server?
Please, refer to the installation instructions included in the download file.

Do I get the source code when I purchase the chat?
Yes, when you purchase the chat you get the ColdFusion and Flash source files. There is only one encoded CF template and it only checks for the validity of the license.

What are the usage terms for one cfChat license?
Please, refer to the License Agreement.

How can I integrate the chat with my existing user database?
This is really easy in version 5.5. Please, refer to the installation instructions included in the download file.

Does the chat support logging of the messages?
Yes, version 5.5 supports logging.

Can I have different types of chat users - moderators, "listen-only", etc?
No, such a feature has not been implemented yet.

Can I ban some of the chat users?
Yes, cfChat comes with an administration system that lets you kick and ban users.

Can I customize the colors?
Yes, all the colors are easily customizable through the Administration system and several variables in the Flash interface.

How can I implement a new language?
Please, refer to the installation instructions included in the download file.

Does the chat provide one-on-one private messages?
Yes, private messages can be send to users in the same room.

How can I disable some of the commands?
Disabling commands is related to commenting out some parts of the code.

Does the chat use a database?
No, the chat does not use a database. All data is kept and managed in the ColdFusion memory.

How much memory does the chat consume?
The chat has a self-containing architecture that deletes old (older than 60 seconds) data from the variables. Therefore it consumes very little memory - 4-5 Kb per uses + 15-20 Kb per room.

What is the chat browser compatibility?
cfChat is tested on IE 4, 5 and 6 for PC and Mac and NS 4 and 6 for PC and Mac.

Does the chat use Java applets?
No, the chat does not use Java applets. It is a pure ColdFusion/Flash application.

I followed the the installation instructions but when I start the chat an alert message pops up. What can I do about this?
This message is displayed when an application error occurs. In order to see the real CF error, disable the CFERROR tag in the Application.cfm.